Residenza Magenta

General Terms & Conditions

1. Contract and Payment Terms

The agreement becomes effective once the contract signed by the tenant has been received by the landlord. The full rent must be paid in advance and must be received by the landlord no later than 30 days before the start of the rental period. The landlord is not obliged to hand over the keys until payment has been received. If the signed contract or the deposit is not received within the agreed timeframe, the landlord may rent out the holiday home to others without further notice and without being liable for damages.

2. Use and Subletting

The rental property may only be used for private holidays. Commercial or any other use is not permitted. The tenants acknowledge that the property may only be occupied by the persons named in the contract. Subletting, transferring the rental contract, or making the property available to persons other than the named co-occupants is only possible with the landlord’s prior consent.

3. Additional Costs

Additional costs (such as electricity, heating, snow removal, etc.) are included in the rental price unless stated otherwise in the contract. Costs not included in the rental price will be settled at the end of the rental period and must be paid before departure. Government charges, such as tourist tax, are not included in the rental price.

4. Handover of the Rental Property and Complaints

The rental property will be handed over to the tenants in a clean and contractually agreed condition. Should there be any defects or missing inventory upon handover, this must be reported to the landlord immediately. If no such report is made, the property will be deemed to have been handed over in good condition. If the tenants collect the keys late or not at all, the full rental amount remains payable. The journey to the holiday home is the responsibility of the tenant.

5. Deposit

The landlord may request a deposit. This will be stated in the contract.

6. Guests

Tenants may receive guests in the holiday home. They are responsible for ensuring that all co-occupants, including guests, comply with the house rules.

7. Return of the Rental Property

The rental property must be returned on time and in good condition, including all inventory. The tenant is liable for any damage or missing items.

8. Liability

The landlord is responsible for fulfilling the rental agreement as contractually agreed. Any liability for personal injury within the house (e.g. stairs, windows, falls, etc.) is excluded

9. Careful Use of the Rental Property

The tenants undertake to use the rental property with the utmost care, to comply with the house rules, and to show consideration for other residents of the house and the neighbours. The landlord must be informed immediately of any damage, etc.

The property may not be occupied by more than the number of persons specified in the contract. Pets (such as dogs, cats, birds, reptiles, etc.) are not permitted.

If tenants or their guests seriously and negligently breach the obligation to use the property with care, the landlord may terminate the contract immediately and without compensation after issuing a written warning without result. In such cases, the full rental amount remains payable. The right to claim additional damages is reserved.

The tenants are liable for any damage caused by themselves or by their co-occupants, including guests. If damage is discovered only after the property has been returned, the tenant remains liable unless they can prove that they did not cause the damage.

10. Cancellation

If the tenant is unable to commence the rental agreement, they must inform the landlord as early as possible. Cancellations made up to 30 days before the start of the rental period are free of charge. For cancellations made less than 30 days before the start date, and if no replacement tenant is found, the tenant is liable for the amount according to the house’s cancellation policy. If the agreed rental period is not fully used, the tenant is not entitled to a refund of any portion of the rent. We therefore recommend taking out travel cancellation insurance. The tenant has the right to propose a replacement tenant. This person must be acceptable and financially reliable for the landlord. In the case of an early termination of the rental, the full rental amount remains due.

11. Force Majeure, etc.

If force majeure (such as natural disasters, pandemics, government measures, etc.) or other unforeseen or unavoidable events make the rental or its continuation impossible, the amount already paid—or a proportional amount for services not rendered—will be refunded in full.

12. Data Protection

The landlord is subject to Swiss data protection laws and processes all data in accordance with these regulations. For any questions regarding data protection, tenants may contact the landlord directly.

13. Applicable Law and Jurisdiction

Swiss law applies to this contractual relationship. The competent court for any disputes arising from this contract is located in Scuol.